Services
I help teams craft documentation and content that teaches, engages, and scales.
Technical Documentation
API guides, SDK tutorials, onboarding docs, presentations, and training materials.
Editing & Consulting
Documentation audits, tone calibration, and clarity reviews.
Technical Content
Developer marketing videos, blog content, release communications, webinar presentations, how-to guides, and copywriting.
DEI Content
Presentations, DEI seminars, and educational meetups for LGTBQIA+ tech professionals and allies.
Process
What’s it like to work with me?
Discovery → Draft → Review → Delivery
Research & Discovery – I start by understanding your product, audience, and goals. I interview engineers, review existing docs, and test the product myself.
Information Architecture – I map out content structure, identifying gaps and organizing information logically.
Content Creation – I write clear, accurate documentation with tested code examples and practical use cases.
Review & Iteration – I work with technical reviewers to ensure accuracy, then refine based on feedback.
Maintenance & Updates – I help establish processes for keeping documentation current as products evolve.
What I’ll bring to your project
Technical credibility
With hands-on experience in QA automation, I can read code, understand system architecture, and test implementations. This means I catch technical inaccuracies that other writers might miss.
Developer empathy
I know what it's like to debug cryptic error messages at 2 AM. I understand the frustration of incomplete documentation. This perspective shapes everything I create.
Systems thinking
Documentation isn't just about individual articles—it's about creating interconnected systems of information. I design content architectures that scale, maintain consistency, and serve diverse user needs.
Clear communication
Technical accuracy matters, but only if people can understand it. I write in clear, direct language that respects the reader's intelligence while making complex concepts accessible.
Who I Work With
I work with B2B SaaS companies, API providers, developer tool platforms, and tech startups that need clear, accurate, and relevant technical content.
Recent clients include: TinyMCE, Lumen Technologies, and How-To Geek.
Ready to discuss your project?