Services
I help teams craft documentation and content that teaches, engages, and scales and I check it the way a QA engineer would.
Technical Documentation
API guides, SDK tutorials, onboarding docs, presentations, and training materials.
AI Content Quality & Verification
I audit AI-assisted technical content the way I used to audit software (testing code examples, validating API calls, checking versions) and help teams build the review process around it.
Video, Scripting & Voiceover
Product launch videos, demo walk throughs, release announcements, and conference talks. I script them, record the voiceover, and work directly with your product and design teams to get the technical details right.
Recent work includes release and product launch videos for TinyMCE, and a conference talk at Coalesce on dbt adoption across enterprise teams.
Good fit if: you're shipping a feature and need someone who can explain it on camera as accurately as they'd write it.
Technical Content
Developer marketing videos, blog content, release communications, webinar presentations, how-to guides, and copywriting.
Editing & Consulting
Documentation audits, tone calibration, and clarity reviews.
DEI Content
Presentations, DEI seminars, and educational meetups for LGTBQIA+ tech professionals and allies.
Process
What’s it like to work with me?
Discovery → Draft → Review → Delivery
Research & Discovery – I start by understanding your product, audience, and goals. I interview engineers, review existing docs, and test the product myself.
Information Architecture – I map out content structure, identifying gaps and organizing information logically.
Content Creation – I write clear, accurate documentation with tested code examples and practical use cases. I use AI tools for research and drafting, and I verify everything that comes out of them.
Review & Iteration – I work with technical reviewers to ensure accuracy, then refine based on feedback.
Maintenance & Updates – I help establish processes for keeping documentation current as products evolve.
What I’ll bring to your project
Technical credibility
With hands-on experience in QA automation, I can read code, understand system architecture, and test implementations. This means I catch technical inaccuracies that other writers might miss, including AI errors or misinformation.
A verified AI workflow
I use AI throughout my process: research, outlining, first drafts. Then I test the code, validate the API calls, and confirm the claims. You get the speed of AI-assisted content without inheriting its errors.
Developer empathy
I know what it's like to debug cryptic error messages at 2 AM. I understand the frustration of incomplete documentation. This perspective shapes everything I create.
Systems thinking
Documentation isn't just about individual articles—it's about creating interconnected systems of information. I design content architectures that scale, maintain consistency, and serve diverse user needs.
Clear communication
Technical accuracy matters, but only if people can understand it. I write in clear, direct language that respects the reader's intelligence while making complex concepts accessible.
Who I Work With
I work with B2B SaaS companies, API providers, developer tool platforms, and tech startups that need clear, accurate, and relevant technical content.
Recent clients include: TinyMCE, Lumen Technologies, and How-To Geek.
Ready to discuss your project?
Services
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